Refund and Returns Policy

Welcome to Takwa Fashion. These Terms and Conditions outline the rules and regulations for using our website and purchasing products from our store. By accessing this website or placing an order, you agree to comply with and be bound by the following terms.

1. General Information

Takwa Fashion is a women’s fashion brand based in Chattogram, Bangladesh. We offer women’s clothing and fashion accessories through our online platform.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices listed on our website are accurate. However, minor differences in color or design may occur due to lighting, screen settings, or product updates.

All prices are listed in Bangladeshi Taka (BDT) and may change without prior notice.

3. Orders and Payments

When you place an order on our website, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method provided.
Your order may be confirmed through phone call or message before processing.

We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is suspected.

4. Shipping and Delivery

We deliver products across Bangladesh. Delivery time may vary depending on your location and courier services.

While we aim to deliver products within the estimated timeframe, delays may occur due to factors beyond our control such as weather, courier issues, or public holidays.

5. Returns and Exchanges

If you receive a damaged or incorrect product, please contact us within a reasonable time after delivery. Returns or exchanges may be accepted depending on the product condition and company policy.

Products must be unused, unwashed, and returned with original packaging where applicable.

6. Intellectual Property

All content on this website, including images, logos, product designs, graphics, and text, belongs to Takwa Fashion and is protected by applicable copyright and intellectual property laws. Unauthorized use, copying, or reproduction is strictly prohibited.

7. Limitation of Liability

Takwa Fashion will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.